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Shipping Policy

Shipping Policy

Best Hybrid Batteries offers flat rate shipping based on product weight and shipping zones. All shipping rates are calculated and displayed during check-out. In most cases, products will ship via domestic ground service with FedEx, with the option to upgrade to expedited shipping. Orders exceeding the weight limits for domestic ground shipping may require LTL freight shipping.

All orders for in-stock products will ship the next business day. Products requiring assembly prior to shipping will usually ship within three business days or the order date. You may also arrange to pick-up your battery at one of our locations if desired.

Core Return Shipping

All orders will include a pre-paid label covering the cost for return shipping of the core battery to Best Hybrid Batteries. All cores must reach a Best Hybrid Batteries location within 30 days of the original purchase date to be eligible for a core deposit refund. Cores should be shipped to Best Hybrid Batteries using either the same shipper used for the replacement battery, or on a pallet to avoid damage, and any damage due to improper shipping will be deducted from the core deposit.

All batteries shipped will require a core deposit of $500. Certain batteries have a $750 core deposit. To return your battery core, simply repackage the core battery and follow the instructions provided in the package sent to you with your new battery. Make sure to return the complete core battery, including the computer and other components of the battery. Missing parts from the core will be deducted from your core refund.

After we receive your returned core, Best Hybrid Batteries will refund the remaining balance of your core deposit back to the purchasing card within 2 days.